Forming Your Conga Line
Conga was created for the express purpose of aligning companies and their customers. The services we offer are the ones we consider essential to that goal. Each member of Conga is a passionate expert in their field.
We align our team to work with yours – you pay only for the Conga consultants creating your blueprint.
Because we are an 'agency collaborative' of independent consultants, our clients are not asked to support the overhead that 'brick and mortar' agencies must recover in their fees. You pay only for the professionals working on your business in a transparent fee structure. That means that 100% of the fees you pay are applied to designing your solutions.
Customer Alignment
Our goal is customer alignment – when your organizational values, brand promise and customer experience align to fulfil your customer's expectations.
We'll help you identify your customers’ driving needs, their assessment of your current fulfillment of those needs and a clear tactical plan to align the two. Speaking of customer expectations, we build our blueprints to your specifications – your budget, your preferences for internal or external implementation, and your critical-to-quality requirements.
All our our services contribute to the Customer Alignment model. However, we also offer clients the flexibility to take advantage of our individual areas of expertise for specific situations and needs as they arise.
