What We're Reading
We recommend the following blogs:
- Customer Experience Matter →
- Brains on Fire →
- The Social Customer Manifesto →
- Daniel H. Pink →
- Experience Engineering →
- Big Picture Web →
- Pollywog Blog →
In addition, here's a full list of our list of recommended books:
Free: The Future of a Radical Price
Chris Anderson, Hyperion, 2009
View on Amazon
The Cluetrain Manifesto: 10th Anniversary Edition
10th Anniversary Edition, Levin, Locke, Searls & Weinberger, Basic Books, 2009
View on Amazon
Here Comes Everybody: The Power of Organizing Without Organizations
Chris Anderson, Hyperion, 2009
View on Amazon
Wikinomics: How Mass Collaboration Changes Everything
Don Tapscott & Anthony D. Williams, Portfolio, 2008
View on Amazon
What Would Google Do?
Jeff Jarvis, 2009, Colins Business
View on Amazon
Clued In: How to Keep Customers Coming Back Again and Again
Lewis P. Carbone, Prentice Hall, 2004
View on Amazon
Drive: The Surprising Truth About What Motivates Us
Daniel H. Pink, Riverhead Books, 2009
View on Amazon
Brandtender Marketing: True Customer Engagement from the Inside Out
Dan Day, 2009
View on Amazon
Moral Intelligence: Enhancing Business Performance and Leadership Success (Paperback)
Doug Lennick & Fred Kiel, Ph.D., Wharton School Publishing, 2008
View on Amazon
Ethics for the Real World: Creating a Personal Code to Guide Decisions in Work and Life
Ronald A. Howard & Clinton D. Korer, Harvard Business Press, 2008
View on Amazon
True North: Discover Your Leadership (J-B Warren Bennis Series)
Bill George, Jossey-Bass, 2007
View on Amazon
Built to Last: Successful Habits of Visionary Companies
James C. Collins and Jerry I. Porras, Harper Business, 1994
View on Amazon
Made to Stick: Why Some Ideas Survive and Others Die
Chip and Dan Heath, Random House, 2008
View on Amazon
A Whole New Mind: Why Right-Brainers Will Rule the Future
Daniel H. Pink, Riverhead Books, 2006
View on Amazon
Rediscovering Values: On Wall Street, Main Street, and Your Street
Jim Wallis, Howard Books, 2010
View on Amazon

