Customer Testimonials

Pat Dawson and other Conga consultants have been helping brands find their way for years.

"I worked with Pat at a time when Allianz was introducing new ethical standards for our field sales force to follow so as to reinforce our brand promise of trust with our clients. Our company, as well as others in the industry, was subject to heavy scrutiny and our new CEO took the initiative in testifying before Congress and promising a new ethical path. Pat understood the linkage between our values, our brand promise and the customer experience we wanted to create for our clients. He led a diverse team of individuals within our company to a highly successful launch of our new guidelines – from positioning to naming, he was able to communicate effectively all the way to the CEO's office."

Jennifer McCafferty, former Vice President of Customer Marketing, Allianz

"In working closely for more than six years with Pat, his passion for our business and our needs was unwavering. Pat ably led a diverse team of professionals servings us. And, from the day he assumed leadership of the team handling our business, the quality of the team's delivery - and their proactive approach - increased. Pat's counsel was something I grew to rely upon and seek out; he is someone who earns trust in dealing objectively and impartially with complex issues. He has the rare gift of not being afraid to tell clients what they really need to hear, yet being transparently focused on a client's desired outcomes in the process. Pat consistently approached me with genuine solutions, not some other agenda. His integrity and considerable capabilities go hand-in-hand."

David Hughes, Senior Manager, Customer Marketing, Canon USA